Effective Date: [Insert Date]
Welcome to SMMcrowd ("Company", "we", "our", "us"). We are committed to protecting your privacy and ensuring transparency in how we collect, use, disclose, and protect your personal information.
This Privacy Policy outlines how SMMcrowd collects, stores, uses, shares, and safeguards your information when you access or use our website, platform, or services (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy.
If you do not agree with our practices, please do not use our Services.
We collect both personal and non-personal information from users to provide, improve, and customize our services.
This is information that identifies you directly or can be used in combination with other information to identify you. We may collect:
Full name
Email address
Billing address
Phone number
Social media usernames or profile URLs
Payment information (processed via third-party gateways)
IP address
Any other information you voluntarily provide
This is data that cannot be used to identify an individual directly, such as:
Browser type and version
Device information
Pages visited on our website
Time spent on each page
Language preferences
Referral source
General geographic location (e.g., city, country)
We collect information in several ways:
When You Provide It Directly – through forms, account creation, order processing, or customer support inquiries.
Automatically – via cookies, web beacons, and similar technologies.
From Third Parties – such as analytics providers, payment processors, or advertising partners.
SMMcrowd uses cookies and similar technologies to enhance your browsing experience and improve our services.
Essential Cookies – necessary for core website functionality.
Analytical Cookies – help us understand user behavior.
Functional Cookies – remember your preferences.
Marketing Cookies – help us deliver relevant ads and measure performance.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect your experience on our site.
We use the information we collect for the following purposes:
To provide and manage our Services
To process payments and transactions
To send updates, receipts, or service notices
To respond to inquiries or provide support
To monitor and analyze user behavior to improve services
To personalize content and user experience
To enforce our Terms and Conditions
To comply with legal obligations
If you are located in the European Economic Area (EEA), we process your personal data under the following lawful bases:
Consent – for optional marketing communications and some cookies.
Contractual Necessity – to deliver the services you've requested.
Legal Obligation – to comply with applicable laws.
Legitimate Interest – for analytics, fraud prevention, and improving our services.
We do not sell or rent your personal information. However, we may share it in the following situations:
We work with third-party vendors to help deliver our services. These include:
Payment processors (e.g., Stripe, PayPal)
Email marketing services (e.g., Mailchimp, SendGrid)
Cloud storage providers
Analytics providers (e.g., Google Analytics)
Customer support platforms (e.g., Zendesk)
These providers are contractually obligated to handle your data securely and only for the purposes outlined by us.
We may disclose your personal information to law enforcement or regulatory authorities if required by law, court order, or in good faith belief that such action is necessary.
In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new entity. You will be notified in such a case.
Your data may be processed and stored in countries outside your own, including the United States, where data protection laws may differ from those in your jurisdiction. We take appropriate safeguards to ensure your data is protected.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Factors that influence data retention periods include:
Legal and regulatory obligations
Contractual requirements
The nature of your relationship with us
The necessity to prevent fraud or enforce our policies
Depending on your jurisdiction, you may have certain rights over your personal data.
Right to Access – You can request a copy of your personal data.
Right to Rectification – You can request corrections to inaccurate data.
Right to Erasure – You can request that we delete your data ("Right to be Forgotten").
Right to Restrict Processing – You can request limited use of your data.
Right to Data Portability – You can request transfer of your data to another provider.
Right to Object – You can object to certain processing activities.
If you are a California resident, you have the right to:
Know what personal data we collect, use, and share
Request deletion of your personal information
Opt-out of the sale of your personal data
Not be discriminated against for exercising your privacy rights
To exercise any of these rights, please contact us at:
We may require you to verify your identity before fulfilling your request.
By registering with SMMcrowd, you may receive occasional emails related to your use of our services. These may include:
Transactional emails (e.g., invoices, confirmations)
Service updates or changes
Promotional offers and marketing campaigns
You can opt out of marketing emails at any time by clicking the “unsubscribe” link in the email footer or by contacting us directly. You may not opt out of important service-related communications.
We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, loss, or alteration. These include:
SSL encryption
Secure server environments
Access controls and authentication protocols
Regular vulnerability assessments
While we strive to protect your personal data, no system is 100% secure. Therefore, we cannot guarantee absolute security.
Our Services are not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect or solicit personal information from children. If you believe we have collected personal data from a minor, please contact us immediately.
Our Services may contain links to third-party websites, services, or applications that are not operated by SMMcrowd. This Privacy Policy does not apply to those third parties. We are not responsible for the privacy practices or content of external sites.
If you engage with us on social media platforms (e.g., by liking, sharing, or commenting on our posts), please note:
Your interactions may be publicly visible.
These platforms have their own privacy policies and terms.
We may use publicly available data to improve our services or engagement strategies.
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. When we make changes, we will:
Post the updated version on our website
Update the “Effective Date” at the top
Notify users of significant changes via email or dashboard notices
Your continued use of our Services after changes are posted constitutes your acceptance of the revised policy.
For users in the European Union or United Kingdom, the data controller responsible for your personal information is:
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, you may contact us at:
SMMcrowd Privacy Officer
We aim to respond to all privacy-related inquiries within 30 days.
If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.
For EU users, you can find your local authority at:
https://edpb.europa.eu/about-edpb/board/members_en
This Privacy Policy is written in English. If translated versions differ from the English version, the English version shall prevail.
Last Updated: [Insert Date]
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